Emergency First Aid at Work

The Emergency First Aid at Work course is a practical 1-day qualification designed to give learners the essential skills and confidence to respond to first aid emergencies in the workplace.
Ideal where an employer’s first aid needs assessment identifies Emergency First Aid at Work as the appropriate level of training, the course covers the essential actions needed to provide safe, prompt and effective first aid until further help arrives.

Course Description

The Emergency First Aid at Work course is designed for people who may be required to provide immediate first aid in the workplace.

It is particularly suited to organisations where the first aid needs assessment identifies EFAW as an appropriate level of cover, including many offices, shops, hospitality venues and other lower-risk working environments.

Learners develop practical skills through hands-on training, realistic scenarios and demonstrations rather than simply sitting through presentations.

Candidates need a suitable level of English (defined as Level 2) to understand course content and complete the required assessments. We can often provide additional support where English is not a learner’s first language, and reasonable adjustments may be available where appropriate. Please contact us before the course if you would like to discuss any individual learning requirements.

Booking for a group of learners? Have a look at our on-site training options.
Need more comprehensive workplace first aid training? Take a look at our First Aid at Work course.
Already qualified and want to keep your skills fresh? View our Annual Refresher course.

What are the different learning methods for this course?

Face-to-face Learning — Our Fave!

This course is delivered entirely face-to-face over 1 day.

And we make that day count.

Expect plenty of practical training, CPR, AED practice, first aid scenarios and opportunities to actually practise the skills you may one day need to use.

Our trainers focus on helping learners understand why they are doing something, not simply teaching them a sequence to remember for an assessment.

Blended Learning

Blended learning has 2 parts:
Part 1: Online
You are in control because this part of the course is self-directed and is expected that it will take 2 hours to complete in total. You can complete the modules at your own pace in your own environment providing you with the flexibility you need. The online training must be completed within 6 weeks of the course start and 1 day before you attend the face-to-face training.
You must complete the online section of this course before attending the face to face part.

Part 2: Face-to-face (at your venue)
You are spending 4 Hours in the classroom where you will be in a group with your fellow blended course mates. The day will be led by a specialist trainer.

Emergency First Aid at Work – EFAW Level 3 RQF (1 Day)


On-Site Courses:

from £795


Who should attend?

This course is ideal for people who may need to provide emergency first aid within their workplace, including):

  • Workplace emergency first aiders
  • Employees nominated to provide first aid cover
  • Managers and supervisors
  • Office, retail and hospitality staff
  • Facilities and maintenance teams
  • Security and customer-facing staff
  • Community and voluntary organisation staff
  • Anyone wanting a recognised workplace first aid qualification

Whether EFAW provides sufficient first aid cover for your organisation should be determined by your workplace first aid needs assessment.

Not sure which course your workplace needs? Use our First Aid Needs Calculator or get in touch and we can help.

Call one of our training experts on 0208 402 8232 or email info@frontlinetraning.co.uk

What topics are covered on a First Aid at Work Course?

  • The role and responsibilities of an emergency first aider
  • Assessing an incident and managing an emergency
  • Carrying out a primary survey
  • Managing an unresponsive casualty
  • The recovery position
  • Adult cardiopulmonary resuscitation (CPR)
  • Defibrillators and their safe use, including hands-on AED practice
  • Recognising and treating choking
  • Recognising and managing seizures
  • Recognising and treating shock
  • Wounds and bleeding
  • Minor injuries including cuts, grazes and bruises
  • Minor burns and scalds
  • Preventing cross-infection
  • Consent and communication with casualties
  • Calling and handing over to the emergency services

Assessment and Certification

Assessment

Learners are assessed throughout the course using practical assessments and a multiple-choice theory assessment.
Our focus isn’t simply on getting learners through an assessment. We want learners to leave feeling confident that they could actually use the skills they have learned in a real emergency.

Certification

Successful learners receive the Level 3 Award in Emergency First Aid at Work (RQF).
This is an Ofqual-regulated qualification and the certificate is valid for three years.
The HSE strongly recommends that workplace first aiders undertake annual refresher training during the three-year certification period to help maintain their skills and keep their knowledge up to date.

How long is the Emergency First Aid at Work course?

The Emergency First Aid at Work course is delivered over one day, combining practical training, demonstrations, scenarios and guided learning.

Is Emergency First Aid at Work an accredited qualification?

Yes. Successful learners receive the Level 3 Award in Emergency First Aid at Work (RQF), an Ofqual-regulated qualification recognised for workplace first aid purposes.

How long does an EFAW certificate last?

The qualification is valid for three years. Before the certificate expires, learners will need to complete EFAW training again to maintain their qualification. The HSE also strongly recommends annual refresher training during the three-year certification period.

What’s the difference between Emergency First Aid at Work and First Aid at Work?

Emergency First Aid at Work is a 1-day course covering the essential skills required to respond to common workplace first aid emergencies. First Aid at Work is a more comprehensive 3-day qualification that includes the EFAW content alongside training for a wider range of workplace injuries and illnesses. The appropriate qualification should be determined through your workplace first aid needs assessment.

Is the course practical?

Very! Learners practise CPR, AED use, recovery position, choking treatment, bleeding control and other first aid skills using dedicated training equipment. We believe first aid is something you learn by doing, not just watching.

Do I need any previous first aid experience?

No previous first aid training is required. The course is designed to take learners through the skills step-by-step and give them plenty of opportunity to practise before being assessed.

Does Emergency First Aid at Work cover first aid for children?

EFAW is primarily a workplace adult first aid qualification and should not be used as a replacement for a Paediatric First Aid qualification where paediatric training is required. If you work with babies or children, take a look at our Emergency Paediatric First Aid or Paediatric First Aid courses. We can also provide combined adult and paediatric first aid training where both qualifications are required.

Do you deliver Emergency First Aid at Work at our workplace?

Yes. We specialise in on-site group training, bringing the trainer and equipment directly to your workplace. This reduces staff travel, can minimise disruption to your organisation and allows our trainer to discuss emergencies and risks relevant to your actual working environment.

How many learners can attend?

A standard course can accommodate up to 12 learners per trainer. If you need to train more than 12 people, that’s absolutely fine — we can arrange additional trainers, multiple courses or a planned training programme for larger organisations.

Can you help us work out whether we need EFAW or FAW?

Absolutely. The level of workplace first aid training you require depends on factors including the number of employees, workplace hazards, working patterns, site layout and the findings of your first aid needs assessment. Use our First Aid Needs Calculator for a quick indication or contact us and we’ll help you work through your requirements.

Excellent Emergency First Aid at Work course.”

As someone who struggles with traditional learning methods, I felt the delivery was very inclusive and I felt very comfortable asking questions to support my understanding. Mary was engaging and knowledgeable. Overall, a thoroughly well spent day. Thank you. Kirsty Walkington

Why choose Frontline Training?

  • Because Confidence Saves Lives
    Our training is built around one simple belief: Knowledge today, can save a life tomorrow!
  • Real Trainers. Real Experience. Real Impact.
    Our trainers bring real-world experience into the classroom, delivering training that is engaging, practical, and easy to understand.
  • Focused on Learners — Not Just Pass Rates
    We care about more than certificates. We focus on understanding, confidence, and competence, ensuring learners feel prepared to act during an emergency.
  • Training That Fits Around Your Business
    We offer flexible, on-site training designed to minimise disruption while maximising value.
  • Trusted by Organisations Who Come Back Again and Again
    Much of our work comes from repeat clients and word-of-mouth recommendations — a reflection of the quality, professionalism, and care we put into every course.