Introduction to Mental Health in the Workplace

An accessible half-day Level 1 qualification introducing mental-health awareness, stress, depression and appropriate sources of support.
A practical starting point for organisations that want to reduce stigma, improve conversations and give teams a shared foundation.

Course Description

Introduction to Mental Health in the Workplace provides a clear, supportive introduction to mental health and wellbeing at work.

Learners explore what mental health means, how stress can affect people, possible signs of depression and the importance of supportive conversations and appropriate signposting.

The course is awareness-focused. It helps employees understand the subject and challenge stigma without expecting them to take on a specialist support or clinical role.

Candidates need a suitable level of English to understand the course content and complete the required learning activities and assessments. Reasonable adjustments may be available where appropriate; please contact us before the course to discuss individual learning requirements.

Booking for a group? Explore our on-site training options.
Want greater depth? View Understanding Mental Health in the Workplace.
Need designated Mental Health First Aiders? See our Level 3 course.

What are the different learning methods for this course?

Face-to-face Learning — Our Fave!

The Level 1 course is normally delivered face-to-face over half a day.

Sessions use accessible explanations, discussion and workplace examples to build a shared understanding without overwhelming learners.

The course suits organisations looking for a concise introduction that can reach a wider section of the workforce.

Sensitive subjects are approached carefully, and learners may step out or speak privately with the trainer if needed.

Virtual Classroom Options

A live virtual-classroom route may be available where the qualification and assessment requirements can be met.

Contact us to discuss group size, delivery dates and whether face-to-face or virtual training will work best.

Introduction to Mental Health · Level 1 RQF · Half Day


On-Site Courses:

Request a quote


Who should attend?

This introductory course is suitable for a wide range of employees and volunteers, including:

  • New and existing employees
  • Managers introducing wellbeing initiatives
  • Customer-facing teams
  • Office and operational staff
  • Health and safety representatives
  • Wellbeing champions
  • Community and voluntary groups
  • Anyone seeking an accessible mental-health introduction

Level 1 is an awareness qualification. It does not create designated Mental Health First Aiders and does not qualify learners to diagnose, counsel or treat mental-health conditions.

Choose Level 1 for a concise introduction, Level 2 for a full day of wider understanding, or Level 3 for designated Mental Health First Aiders. We can combine levels in an organisation-wide programme.

Call one of our training experts on 0208 402 8232 or email info@frontlinetraining.co.uk.

What topics are covered on the Introduction to Mental Health course?

  • What mental health means
  • Mental health and mental ill health
  • Factors that can affect wellbeing
  • The mental-health continuum
  • The relationship between stress and wellbeing
  • Possible signs of stress
  • Helpful and unhelpful responses to stress
  • Depression awareness
  • Possible signs and symptoms of depression
  • Suicide awareness and urgent help
  • The effect of stigma
  • Using respectful language
  • Starting a supportive conversation
  • Listening without judgement
  • Sources of workplace and professional support
  • Personal wellbeing and appropriate boundaries

Assessment and Certification

Assessment

Learners complete trainer-led activities and the required theory assessment for the Level 1 qualification. The assessment checks understanding of key concepts, warning signs, support routes and appropriate boundaries.

Certification

Successful learners receive the Level 1 Award in Introduction to Mental Health in the Workplace (RQF), a nationally recognised Ofqual-regulated qualification. The current course framework uses a three-year certification period.

How long is the introductory mental-health course?

The Level 1 course is normally delivered over half a day.

Is the Level 1 course a regulated qualification?

Yes. Successful learners receive the Level 1 Award in Introduction to Mental Health in the Workplace (RQF), an Ofqual-regulated qualification.

Who is the course designed for?

It is suitable for employees, volunteers and organisations wanting a clear first step into mental-health awareness.

Does Level 1 create Mental Health First Aiders?

No. Level 1 is an awareness qualification. Designated Mental Health First Aiders should complete the Level 3 course.

What is the difference between Levels 1, 2 and 3?

Level 1 is a concise introduction, Level 2 provides a fuller day of understanding and workplace support awareness, and Level 3 prepares designated Mental Health First Aiders.

Does the course discuss suicide?

Yes. Suicide is approached sensitively as part of recognising concern and knowing how to seek urgent help.

Do learners need previous experience?

No previous mental-health training is required.

Can it be delivered virtually?

A live virtual-classroom route may be available where qualification and assessment requirements can be met.

How many learners can attend?

Group size depends on the delivery and assessment plan. Tell us how many learners you have and we will recommend the best arrangement.

Can Level 1 be part of a wider wellbeing programme?

Yes. It works well as broad workforce awareness alongside Level 2 training for managers and Level 3 training for designated Mental Health First Aiders.

Engaging and charismatic”

Trainer was really engaging and charismatic! Dee Dee

Why choose Frontline Training?

  • Because Confidence Saves Lives
    Our training is built around one simple belief: Knowledge today, can save a life tomorrow!
  • Real Trainers. Real Experience. Real Impact.
    Our trainers bring real-world experience into the classroom, delivering training that is engaging, practical, and easy to understand.
  • Focused on Learners — Not Just Pass Rates
    We care about more than certificates. We focus on understanding, confidence, and competence, ensuring learners feel prepared to act during an emergency.
  • Training That Fits Around Your Business
    We offer flexible, on-site training designed to minimise disruption while maximising value.
  • Trusted by Organisations Who Come Back Again and Again
    Much of our work comes from repeat clients and word-of-mouth recommendations — a reflection of the quality, professionalism, and care we put into every course.