Mental Health Training Courses
Practical, regulated mental health training for workplaces and organisations — from introductory awareness to trained Mental Health First Aiders.
We offer a clear three-level pathway of nationally recognised, Ofqual-regulated workplace mental health qualifications.
Choose a half-day introduction, a one-day understanding course or the full two-day Mental Health First Aid qualification — or tell us what you need and we’ll help you select the right route.
Course Description
Mental health can affect anyone. Appropriate training helps organisations build awareness, reduce stigma and give employees greater confidence to start supportive conversations.
Our courses are designed around clear role boundaries. Learners are not trained to diagnose or provide therapy; they learn how to notice concerns, communicate appropriately and guide people towards suitable support.
Depending on the needs of your organisation, we can provide qualification routes covering:
- Adults only
- Adults, children and infants
- Workplace and community environments
Training is interactive and uses workplace examples, guided discussion and realistic scenarios.
The depth of content and assessment increases at each level, allowing employers to create a proportionate pathway for general employees, managers, champions and designated Mental Health First Aiders.
Not sure which course you need? Tell us who you are training and what you want them to be able to do and we’ll recommend the most appropriate option.
Choose Your Mental Health Course
Who should attend?
Our workplace mental health courses are suitable for a wide range of employees and organisations, including:
The right level depends on the responsibilities learners will hold after training. A whole-team awareness course and a designated Mental Health First Aider course serve different purposes.
If you’re unsure, contact us and we’ll help you create a sensible training pathway.
Call one of our training experts on 0208 402 8232 or email info@frontlinetraining.co.uk
Build a Complete Workplace Mental Health Programme
A strong workplace programme often combines broad employee awareness with more detailed training for managers, champions or designated Mental Health First Aiders.
We can help you select the appropriate levels, sequence group training and connect the learning to your organisation’s wellbeing, HR and support arrangements.
What Topics Are Covered?
The exact content depends on the qualification level selected, but the pathway can include:
Higher-level courses explore more complex conversations, crisis awareness, self-harm and suicide with appropriate sensitivity and clear boundaries.
Assessment and Certification
Assessment
Assessment depends on the qualification selected and may include trainer-led activities, practical scenarios and the required theory assessment. Learners receive clear guidance and support throughout.
Certification
Successful learners receive the relevant nationally recognised, Ofqual-regulated Level 1, Level 2 or Level 3 qualification. The exact title and assessment requirements are confirmed before booking.
Frequently Asked Questions
Which workplace mental health course do we need?
Choose Level 1 for introductory awareness, Level 2 for deeper understanding and Level 3 for employees who will act as Mental Health First Aiders.
Tell us what you want learners to do after the course and we’ll help you choose.
Do employees need Level 1 before taking Level 2 or Level 3?
No.
Each course is a standalone qualification, although organisations may use the three levels as a planned development pathway.
Are these regulated qualifications?
Yes.
The Level 1, Level 2 and Level 3 courses are nationally recognised, Ofqual-regulated RQF qualifications.
Do the courses train people to diagnose or treat mental illness?
No.
The courses teach awareness, supportive communication, appropriate action and signposting. They do not qualify learners to diagnose conditions or provide therapy.
Can you deliver mental health training at our workplace?
Yes.
We specialise in on-site group training and can discuss suitable face-to-face or live virtual-classroom options where qualification requirements can be met.
Can you help us create a mental health training pathway?
Yes.
We can help you decide how many employees need general awareness, manager-level understanding or the full Mental Health First Aid qualification.
“Trainer Mary was awesome”
Frontline provided a very thorough course. Sean Hedges