Understanding Mental Health in the Workplace
A practical one-day Level 2 qualification that helps employees recognise common mental-health concerns and understand how to offer appropriate workplace support.
Ideal for building awareness, reducing stigma and giving managers and colleagues greater confidence to respond sensitively.
Course Description
Understanding Mental Health in the Workplace is designed to improve awareness of mental health and the part everyone can play in creating a supportive working environment.
Learners explore common conditions, possible signs and symptoms, work-related stress and the roles and responsibilities associated with mental health at work.
The course develops confidence to respond appropriately and signpost for help without expecting learners to act as therapists or designated Mental Health First Aiders.
Candidates need a suitable level of English to understand the course content and complete the required learning activities and assessments. Reasonable adjustments may be available where appropriate; please contact us before the course to discuss individual learning requirements.
Booking for a group? Explore our on-site training options.
Need designated Mental Health First Aiders? View our Level 3 course.
Prefer a shorter starting point? See our Level 1 half-day course.
What are the different learning methods for this course?
Face-to-face Learning — Our Fave!
The Level 2 course is normally delivered face-to-face over 1 day.
Learning combines discussion, workplace examples, group activities and guided reflection to make the subject practical and relevant.
Learners build awareness of how mental-health concerns may present and how to respond with empathy while respecting privacy and professional boundaries.
Potentially distressing subjects, including suicide, are handled sensitively and learners may step out whenever needed.
Virtual Classroom Options
A live virtual-classroom route may be available where the qualification and assessment requirements can be met.
Contact us to discuss your group, delivery dates and whether face-to-face or virtual training is the best fit.
Understanding Mental Health · Level 2 RQF · 1 Day
On-Site Courses:
Request a quote
Who should attend?
This course is suitable for employees and volunteers who would benefit from greater mental-health awareness, including:
Level 2 develops understanding and support awareness. It does not designate someone as a Mental Health First Aider or qualify them to diagnose or treat mental-health conditions.
If learners will hold a formal Mental Health First Aider role, consider the Level 3 course. For introductory whole-team awareness, the Level 1 half-day course may be sufficient.
Call one of our training experts on 0208 402 8232 or email info@frontlinetraining.co.uk.
What topics are covered on Understanding Mental Health in the Workplace?
Assessment and Certification
Assessment
Learners are assessed through trainer-led activities and the required multiple-choice theory assessment. The focus is on accurate understanding, appropriate workplace responses and safe boundaries.
Certification
Successful learners receive the Level 2 Award in Understanding Mental Health in the Workplace (RQF), a nationally recognised Ofqual-regulated qualification. The current course framework uses a three-year certification period.
Frequently Asked Questions
How long is the Level 2 course?
The Level 2 qualification is normally delivered over one training day.
Is Understanding Mental Health a regulated qualification?
Yes. Successful learners receive the Level 2 Award in Understanding Mental Health in the Workplace (RQF), an Ofqual-regulated qualification.
Does this course create Mental Health First Aiders?
No. It builds awareness and support knowledge. Learners who will hold a designated Mental Health First Aider role should complete the Level 3 course.
What is the difference between Level 2 and Level 3?
Level 2 develops broad understanding and appropriate support awareness. Level 3 is a more comprehensive two-day qualification for designated Mental Health First Aiders.
Does the course cover workplace stress?
Yes. Learners consider stress, work-related factors, possible signs and appropriate workplace responses.
Does it discuss suicide?
Yes. Suicide is discussed sensitively as part of recognising risk and knowing when urgent professional help is required.
Do learners need previous experience?
No previous mental-health qualification is required.
Can the course be delivered virtually?
A live virtual-classroom route may be available where the qualification and assessment requirements can be met.
How many learners can attend?
Group size depends on the delivery and assessment plan. Tell us how many learners you have and we will recommend a suitable arrangement.
Can you train several teams or locations?
Yes. We can provide multiple on-site courses or create a phased training programme for larger organisations and different locations.
“Very good and informative class”
Luke Augustine